Secret Garden

The Old Granary, Eastworth Road, Verwood, Dorset BH31 7PJ Wimborne (Dorset) Map
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About Secret Garden

Wedding videography is a passion for Secret Garden. They understand the responsibility they have in recording your day for all time and telling your story in an honest and sincere way. Many years of experience have allowed then versatility and an innate sense of gauging the atmosphere and capturing it wonderfully for all time. They are no ordinary videography service; they don't work to a fixed pattern. In the same way you are unique, you expect them to give you a fully personalised service. This they will do beyond your expectations.

Service offered

Secret Garden will provide you with a fully qualified professional for the duration of your wedding day and following the guidelines you have provided them with. They can give you one or both of the following types of file: Full wedding film from the bride getting ready until the dancing which includes a length of 15 to 20 minutes or highlights film lasting 6 to 8 minutes.

How they work

They understand your individuality and they want that highlighted in their work. This is your chance to be the star of your own show and you want this preserved for all time in dynamic format. They want to meet you, get to know you and who you are so that this shines through in timeless film.

  • Price From £795 to £1,495
  • Services Video
  • Wedding Package Highlights film - Filming the highlights of your day. Short film - Filming from bridal prep until…View more
  • Travel Yes, South of England
More details

More information about Secret Garden

  • How far in advance should I contact you?
    Ideally 6 to 12 months in advance
  • Do you cover more than one wedding a day?
    No
  • What is the charge for traveling?
    £0.45 pence per mile plus accommodation as required
  • What kind of technology do you use?
    Digital
  • Do you work alone or do you have a team of professionals?
    Alone
  • Do you charge per hour or per event?
    Per event
  • If needed, would you be able to work extra hours?
    Yes
  • How do you charge extra time?
    £45 per hour
  • What are the forms of payment?
    Bank transfer or PayPal

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Secret Garden
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1 Reviews for Secret Garden


1.0 out of 5.0
  • Quality of the service 1.0
  • Professionalism 1.0
  • Flexibility 1.0
  • Value for money 1.0
  • Response time 1.0
  • B

    Ben Watkins · Married on 04/04/2018

    1.0
    • Quality of the service:
      1.0
    • Responsiveness:
      1.0
    • Value for money:
      1.0
    • Flexibility:
      1.0
    • Professionalism:
      1.0

    Disappointed

    If you actually want to recieve your wedding video, do not use secret garden wedding films.

    My wife and I were married 4th April 2018, we can't fault James for his professionalism on the day, he seemed to do a brilliant job and we didn't even notice he was there.

    However, his communication after the wedding has been very poor, his policies state you will receive your wedding film within 16 weeks of your wedding, we still have not received ours. He's been paid in full for a year.

    Many times our emails have been ignored and only been replied to when we have threatened to get legal advice. At first we were lied to and thrown multiple excuses and the last we heard back in October was that he had 3 videos before ours to edit. We're finding it hard to believe the other couples would not be just as disappointed if not more, considering they would have waited much longer.

    We continue to email and find out what is going on and continue being ignored, even after he stated back in October that he would stay in touch.

    So all in all, I would say, from experience, take yourselves elsewhere and hire someone who is capable of sticking to their policies.

    And as for websites like this, I think they need to stop advertising businesses like this as we are now going to have to seek legal advice on what to do next.

    Our wedding video was very important to us and we are very disappointed that we have not recieved it yet.

    Sent on 08/01/2019

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